More work required.

RadioFrame Networks has launched market research into how small medium businesses (SMB) use mobile communications for day to day work. The research, carried out by Quocirca, gathered data from 240 SMB’s in the UK, Germany, Sweden and France. Here’s a general overview:

• More than a third of SMBs have problems using their mobilephones at work, and even more so when working from home. However, for many the mobile phone is their first choice when making a call, even when provided with a fixed phone ( SHOCK, HORROR - some small organizations don’t even provide workers with a fixed phone).

• 3G is on its way, but not quite here - over half of allrespondents have no plans to implement 3G phones, but 17% plan to introduce 3G laptops in the coming year, adding to the third that havealready done so.

Research suggests that even though there are many reliable data products on the market there is still a huge demand for high quality voice services. Stands to reason really. Personally, I prefer to talk to another person rather than using email and other messaging services.

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